If you are not satisfied with a Visbiome® Vet product that you purchased directly from our website www.Visbiomevet.com, or through our call center (1-844-FIT-GUTS/348-4887), you may return the product within 60 days from the date the product was purchased, for a refund of the purchase price you paid (after any discounts or coupons) not to exceed the cost of one TWO bottles of Visbiome Vet capsules or ONE box of 225 powder. Taxes, shipping, and other incidental charges are not eligible for a refund. Promotional or free products are not eligible for a refund.
For the avoidance of doubt, we will refund only two boxes of Visbiome Vet (40 capsules each) that you have purchased on www.Visbiomevet.com. We will issue one refund per person, and only one refund per mailing address.
To receive a refund, you must return:
To request a refund, please follow these steps:
You are responsible for the cost of sending these items to us and we will not refund you that cost. Your refund request must be postmarked within 60 days from the date the product was purchased. No requests from groups, clubs, or organizations will be honored. We will not honor incomplete submissions. We are not responsible for lost, late, or undelivered submissions.
Please allow 6-8 weeks for processing of your refund. If you have any questions about the refund process, please contact us at 1-844-FIT-GUTS or info@ExeGiPharma.com.
This is a limited guarantee. The terms and conditions of this limited guarantee must be satisfied to receive a refund. Requests for refunds that do not comply with the terms and conditions of this limited guarantee will not be honored. We may change or eliminate this guarantee at any time.