CA
Shipping Policy
Free standard shipping is the default option for standard online orders.* Orders are generally delivered in 2-3 days, but we cannot guarantee delivery dates. If an order is scheduled to ship on a holiday it will ship the next eligible business day.
Standard Shipping (Free)
Orders placed before 11:00am ET (Sun-Fri) will ship the same day.
Orders placed after 11:00am ET (Sun-Thurs) will ship the next day.
Orders placed after 11:00am ET (Fri-Sat) will ship on Sunday.
Expedited Shipping ($29.99)
Orders placed before 11:00am ET (Mon-Thurs) will ship the same day.
Orders placed after 11:00am ET (Mon-Wed) will ship the next day.
Orders placed after 11:00am ET (Thurs-Sun) will ship on Monday.
Refer to the tables below to determine when your order will ship.
*Free shipping is for the continental United States (excludes AK, HI, PR and the Virgin Islands).
When did I place my order?
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships same day
After 11:00am (ET)
Ships next day
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships Friday
After 11:00am (ET)
Ships Sunday
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships Sunday
After 11:00am (ET)
Ships Sunday
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships Monday
After 11:00am (ET)
Ships Tuesday
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships Tuesday
After 11:00am (ET)
Ships Wednesday
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships Wednesday
After 11:00am (ET)
Ships Thursday
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships Thursday
After 11:00am (ET)
Ships Monday
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships Monday
After 11:00am (ET)
Ships Monday
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships same day
After 11:00am (ET)
Ships next day
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships Friday
After 11:00am (ET)
Ships Sunday
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships Sunday
After 11:00am (ET)
Ships Sunday
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships Monday
After 11:00am (ET)
Ships Tuesday
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships Tuesday
After 11:00am (ET)
Ships Wednesday
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships Wednesday
After 11:00am (ET)
Ships Thursday
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships Thursday
After 11:00am (ET)
Ships Monday
What time did I place my order?
When will my order ship?
Before 11:00am (ET)
Ships Monday
After 11:00am (ET)
Ships Monday
Questions About Your Order?
You will receive a confirmation email once your Visbiome Vet order has been placed. A second email will notify you when your order has been prepared for shipping with tracking information included.
If your order is placed after our shipping cutoffs for the week it will be pre-packed by our distribution center and kept cold under controlled conditions over the weekend. It is then picked up by FedEx on our next available shipping day (excluding holidays). FedEx tracking estimates delivery based on when the label is created and the method of shipping — it does not coincide with our shipping policy. Orders are generally delivered in 2-3 business days, but we cannot guarantee delivery dates.
To ensure secure and swift delivery, a physical address must be provided when ordering. Our delivery service does not deliver to post office boxes. Additional shipping charges may apply if your order is undeliverable. Signatures are not generally required for delivery, however, delivery is at the discretion of the delivery driver to leave your package at your door. ExeGi is not responsible for stolen orders.
Need Visbiome® Vet Sooner?
$29.99 Expedited Delivery
$29.99 Expedited delivery is available for orders placed prior to 11:00am ET Monday through Thursday (excluding holidays).
Shipped and Stored Cold for Potency.
Visbiome® Vet products are shipped in an insulated container with ice packs and should be stored under refrigerated conditions (36-46°F, 2-8°C) to ensure vitality. Exposure to heat could inactivate some of the live bacterial strains.
Every order is accompanied by a temperature monitoring sensor specifically calibrated for Visbiome Vet that helps to ensure your order did not encounter impactful heat events during shipping.
Visbiome Vet can be stored at room temperature for up to one week without adversely affecting potency.