Shipping Policy

Visbiome Vet ships anywhere in the United States. FREE standard shipping is the default option for online orders.

Free Shipping (Excluding Alaska, Hawaii, Puerto Rico, and the Virgin Islands). Standard shipping orders are generally delivered in 2-3 days. We are unable to guarantee delivery dates.

When did I place my order?

What time did I place my order?
When will my my order ship?
Before 12:00pm (EST)
Monday
After 12:00pm (EST)
Tuesday
What time did I place my order?
When will my my order ship?
Before 12:00pm (EST)
Tuesday
After 12:00pm (EST)
Wednesday
What time did I place my order?
When will my my order ship?
Before 12:00pm (EST)
Wednesday
After 12:00pm (EST)
Monday
What time did I place my order?
When will my my order ship?
Before 12:00pm (EST)
Monday
After 12:00pm (EST)
Monday

When did I place my order?

What time did I place my order?
When will my my order ship?
Before 12:00pm (EST)
Monday
After 12:00pm (EST)
Tuesday
What time did I place my order?
When will my my order ship?
Before 12:00pm (EST)
Tuesday
After 12:00pm (EST)
Wednesday
What time did I place my order?
When will my my order ship?
Before 12:00pm (EST)
Wednesday
After 12:00pm (EST)
Thursday
What time did I place my order?
When will my my order ship?
Before 12:00pm (EST)
Thursday
After 12:00pm (EST)
Monday
What time did I place my order?
When will my my order ship?
Before 12:00pm (EST)
Monday
After 12:00pm (EST)
Monday

Questions About Your Order?

You will receive a confirmation email once your Visbiome Vet order has been placed. A second email will notify you when your order has been prepared for shipping with tracking information included.

If your order is placed after our shipping cutoffs for the week (see chart above) it will be pre-packed by our distribution center and kept cold under controlled conditions over the weekend. It is then picked up by FedEx on our next available shipping day, typically a Monday. FedEx tracking estimates delivery based on when the label is created and the method of shipping — it does not coincide with our shipping policy. Orders are generally delivered in 2-3 business days, but we cannot guarantee delivery dates. Please allow 24-48 hours for tracking information to update after Monday evening.

To ensure secure and swift delivery, a physical address must be provided when ordering. Our delivery service does not deliver to post office boxes. Additional shipping charges may apply if your order is undeliverable. Signatures are not generally required for delivery, however, delivery is at the discretion of the delivery driver to leave your package at your door. ExeGi is not responsible for stolen orders.

Contact Us

Need Visbiome® Vet Sooner?

$29.99 Expedited Delivery

$29.99 Expedited delivery is available for orders placed prior to 12:00 p.m. ET (noon) Monday through Thursday (excluding holidays).

Shipped and Stored Cold for Potency.

Visbiome® Vet is shipped and stored under refrigerated conditions (36-46°F, 2-8°C) to ensure vitality. Exposure to heat could inactivate some of the live bacterial strains.

Every order is accompanied by a temperature monitoring sensor specifically calibrated for Visbiome Vet that helps to ensure your order did not encounter impactful heat events during shipping.



Visbiome Vet can be stored at room temperature for up to one week without adversely affecting potency.

Comfort & Relief Are Possible 
For Your Pet!

Order Now