Shipping Policy

Visbiome® Vet ships anywhere in the United States. FREE standard shipping is the default option for online orders.  
Free Shipping is for the continental United States only. Standard shipping orders are generally delivered in 2-3 days but we cannot guarantee delivery dates. Please review our unique shipping schedule below!

FREE SHIPPING STANDARD SHIPPING* in the continental United States

Questions About Your Order?  

A confirmation email will be sent once your Visbiome Vet order has been placed. You will receive a second email once your order has been prepared for shipping which includes tracking information. 

If your order is placed after our shipping cutoffs for the week (more on our schedule below*) it will be pre-packed by our distribution center and kept cold under controlled conditions over the weekend. It is then picked up by FedEx on our next available shipping day, typically a Monday. FedEx tracking estimates delivery based on when the label is created and the method of shipping, it does not coincide with our shipping policy. Orders are generally delivered in 2-3 business days but we cannot guarantee delivery dates. Please allow 24-48 hours for tracking information to update after Monday evening. 

To ensure secure, and swift delivery a physical address must be provided when ordering. Our delivery service does not deliver to post-office boxes. Additional shipping charges may apply if your order is undeliverable.  Signatures are not generally required for delivery. However, delivery is at the discretion of the delivery driver to leave your package at your door. ExeGi is not responsible for stolen orders.

For other questions regarding your order, call 1-844-348-4887 or email us info@exegipharma.com

Need Visbiome® Vet Sooner?

 -  $25 Overnight Delivery is available for orders placed prior to 12:00 p.m. ET (noon) Monday through Thursday (excluding holidays)
 -  $50 Saturday Delivery is available for orders placed prior to 12:00 p.m. ET on Fridays (excluding holidays)

Standard Shipping

Overnight Shipping

Shipped and Stored Cold for Potency

Visbiome® Vet is shipped and stored under refrigerated conditions (39-46°, 4-8°C) to ensure vitality, as exposure to heat could inactivate some of the live bacterial strains.

Every order is accompanied by a temperature monitoring sensor specifically calibrated for Visbiome Vet that helps to ensure your order did not experience impactful heat events during shipping.

Visbiome Vet can be stored at room temperature for up to one week without adversely affecting potency.