We purchased Visbiome Vet probiotic on the advice of our Veterinarian at Colorado State University Teaching Hospital. Our little dog Poco has been suffering from some sort of severe inflammation in his intestines and is on a very strict prescription diet of homemade food. Its too early to say whether this will help him or not but we decided to try it and see. If it doesn’t help him, I would not blame the product because out little guy has numerous other serious health issues. But I can tell by the care of packaging that Visbiome takes their probiotics seriously. The package arrive in a timely manner, was packed in a cooler-like box with insulation and ice packs. On top of that it came with a temperature monitoring sensor! WOW! A WHITE dot on the sensor meant the product was good to use. A RED dot on the sensor directs the consumer to take a photo of the sensor, email it and a customer service rep would get in touch. Very awesome! I mean, who does that? Well, this company does! So, thank you Visbiome for your above & beyond service to your customers. Stay healthy everyone!